All new clients will be required to pay a $60 non refundable retainer to secure their appointment time. This retainer must be paid via invoice within 24 hours of booking, or the appointment slot will be canceled. Please note that appointments canceled will not be eligible for a deposit refund.
At ABR, we understand that schedule adjustments may be necessary, and we request that you provide us with at least 48 hours’ notice for cancellations or rescheduling. We kindly ask that you cancel or reschedule appointments as soon as possible to avoid any inconvenience to both parties. As an appointment-based business, we are unable to fill last-minute cancellations, which may prevent us from accommodating other clients.
For cancellations made less than 48 hours in advance, you will be subject to a 50% service fee. For cancellations made less than 24 hours in advance, you will be subject to a 100% service fee.
Please note that we will only accept one reschedule request per appointment; the second reschedule will require a 50% retainer to book. For any appointments that have been cancelled/rescheduled twice in a row, a 50% retainer will be required for the next appointment booked.
Finally, we kindly request that you arrive on time for your scheduled appointment. If you are more than 10 minutes late, you may be asked to reschedule, and a 100% service fee may be charged.
We appreciate your understanding and cooperation with our booking policy. If you have any questions or concerns, please do not hesitate to contact us.
Thank you for choosing ABR Aesthetics. We look forward to serving you.
Not sure which treatment is right for you? Book an in-person or virtual consultation and we’ll help assess your skin, discuss your concerns, and recommend the best treatments to help you reach your skincare goals.